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April 11th, 2021 23:00
Dell R620 Memory Issue
Hi,
I have an issue when restarting Dell R620 server (2 CPU)
At the time of reboot, the server stack when checking the memory (Configuring memory)
The server uses mixed memory 8 (single rank) and 16 GB (dual rank)
The location of the memory module
Spoiler
DIMM A1 DDR-3 8.00 GB Single Rank 1333 MHz
DIMM A2 DDR-3 8.00 GB Single Rank 1333 MHz
DIMM A3 DDR-3 8.00 GB Single Rank 1333 MHz
DIMM A4 DDR-3 8.00 GB Single Rank 1333 MHz
DIMM A5 DDR-3 8.00 GB Single Rank 1333 MHz
DIMM A6 DDR-3 8.00 GB Single Rank 1333 MHz
DIMM A7 DDR-3 8.00 GB Single Rank 1333 MHz
DIMM A8 DDR-3 8.00 GB Single Rank 1333 MHz
DIMM B1 DDR-3 16.00 GB Dual Rank 1333 MHz
DIMM B2 DDR-3 16.00 GB Dual Rank 1333 MHz
DIMM B3 DDR-3 16.00 GB Dual Rank 1333 MHz
DIMM B4 DDR-3 16.00 GB Dual Rank 1333 MHz
DIMM A2 DDR-3 8.00 GB Single Rank 1333 MHz
DIMM A3 DDR-3 8.00 GB Single Rank 1333 MHz
DIMM A4 DDR-3 8.00 GB Single Rank 1333 MHz
DIMM A5 DDR-3 8.00 GB Single Rank 1333 MHz
DIMM A6 DDR-3 8.00 GB Single Rank 1333 MHz
DIMM A7 DDR-3 8.00 GB Single Rank 1333 MHz
DIMM A8 DDR-3 8.00 GB Single Rank 1333 MHz
DIMM B1 DDR-3 16.00 GB Dual Rank 1333 MHz
DIMM B2 DDR-3 16.00 GB Dual Rank 1333 MHz
DIMM B3 DDR-3 16.00 GB Dual Rank 1333 MHz
DIMM B4 DDR-3 16.00 GB Dual Rank 1333 MHz
DIMM A1 DDR-3 8.00 GB Single Rank 1333 MHzDIMM A2 DDR-3 8.00 GB Single Rank 1333 MHzDIMM A3 DDR-3 8.00 GB Single Rank 1333 MHzDIMM A4 DDR-3 8.00 GB Single Rank 1333 MHzDIMM A5 DDR-3 8.00 GB Single Rank 1333 MHzDIMM A6 DDR-3 8.00 GB Single Rank 1333 MHzDIMM A7 DDR-3 8.00 GB Single Rank 1333 MHzDIMM A8 DDR-3 8.00 GB Single Rank 1333 MHzDIMM B1 DDR-3 16.00 GB Dual Rank 1333 MHzDIMM B2 DDR-3 16.00 GB Dual Rank 1333 MHzDIMM B3 DDR-3 16.00 GB Dual Rank 1333 MHzDIMM B4 DDR-3 16.00 GB Dual Rank 1333 MHz
I did a memtest (passed), there are no errors in iDRAC logs.
Can you tell me this is the correct setting for the location of memory modules?
Server information
BIOS Version 2.9.0
Firmware Version 2.65.65.65
Lifecycle Controller Firmware 2.65.65.65
0 events found
No Events found!
cortes_
2 Posts
0
April 12th, 2021 04:00
Thanks Martin
The main difference I saw was that the memory modules should be evenly distributed between the processors (I have 8 modules on the CPU1, 4 modules on the CPU2).
Could this be an issue? otherwise I did not notice the difference
Dell-Martin S
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April 12th, 2021 04:00
Hi cortes_,
Here you find how to config memory including samples.
https://dell.to/32aaxPL
Here you find how to Troubleshoot memory:
https://dell.to/2QlKiTW
Please provide Feedback if your issue is solved or if you need further assistance.
Regards Martin
Dell-Martin S
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3.6K Posts
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April 12th, 2021 06:00
Hi,
I checked the samples under the provided link I see you have another config.
Please check the 1st link again and if these still, not works follow all the steps from 2 nd link and then provide feedback.
regards Martin