Hello Dell Support,

I am experiencing a critical issue with a Dell PowerEdge R730. The server is stuck in the Lifecycle Controller and cannot boot the OS or access F10/F11 menus. These are the symptoms:

1. Errors shown on the local console

“Lifecycle Controller: System configuration requested”

“UEFI0116: One or more boot drivers have reported an unhealthy status”

“Avago EFI SAS Driver unhealthy status reported by this UEFI driver without specific error”

“UEFI: cpuArchDxe.efi / devicePathDxe.efi crash occurred; stack trace not available”

“System BIOS has halted”

The server is stuck during POST and does not proceed beyond the Lifecycle Controller screen.
Sometimes an additional message appears:

“UEFI0047: One or more keys on the keyboard are stuck” (no keys are stuck)

2. iDRAC alert messages

The Job Queue shows repeated BIOS update failures:

RED023: Lifecycle Controller in use. This job will start when Lifecycle Controller is available.

RED007: Unable to verify Update Package signature.

RED006: Unable to download Update Package.

JCP009: Scheduled job was cancelled.

Multiple BIOS updates failed at 0%.