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Yes the 2017 XPS 8920 has TPM2 capability in the BIOS. But DELL is not including the 8920 in their WIN 11 upgradeability for some reason. I ran the WIN 11 system checker, said I needed TPM2 and that my CPU was not compatible. So I reboot my 8920, pressed F2, BIOS popped up. Was able to turn on the T

I have an Iphone 11 Pro Max, with a Dell Inspiron 15 5000 Series -5593 ... Dell Mobile Connect keeps reporting the error below, even though I do not turn bluetooth off. All drivers and apps have been updated on both the laptop and the Iphone... The laptop is basically brand new... The error keeps re

I've tried everything I can find, including a system reset, but the camera sensors continue to have problems ( a Device_Power_Faliure / code 10 for the second sensor and a code 51 for the first sensor), leading to a "camera not found" error when trying to open up the camera app. I've uninstalled bot

Hi, I have this frustrating problem after upgrading to Windows 11 (via Windows 11 Upgrade Assistant). After boot up or screen lock, it takes me about an hour to able to input my PIN to login or unlock my notebook. I can not use Ctrl Alt Del or enter Task Manager by any means (note that I was not log

Hi all, Can somebody there help me to identify what the issue is here? It's very disappointing that whenever I play World of Warcraft (WOW) with this brand new Alienware PC, Windows 11 get auto restarted sometimes after a few minutes and sometimes after 1 hour or less. I have tried everything with

I bought my Alienware m15 r4 in April 2021 had hard drive failure, Dell sent a service tech that took one of my 512 SSD drives. So here’s what happened I bought a Alienware laptop through Dell because I was told they are the best. Well a few months later I had hard drive failure in early January, wh

Precision 7550; i7 10850H CPU @ 2.70GHz; Win 10 Pro Prior to plugging in a WD19TBS, task manager would show my CPU speed varying from 0.8 up to 4.3GHz (or so). Nice and fast. BIOS (1.7.0) shows turbo boost on Plugged in the WD19TBS dock, and the cpu seems stuck at 0.81GHz, no matt

Support Assist on Windows 11 Inspiron 16plus 7610 Unable to check for drivers and download updates through Support Assist. Both on computer and on web gives the following error "Unable to download. We're sorry, there's a network delay. Please check your internet connection and try again". Internet

Hi all, I know how to remove the monitor from the stand, but I am not sure how should I do to detach the stand riser from the stand base. The manual does not mention that. Any suggestion and ideals are appreciated! Here's a picture of the back of the monitor for reference.

What storage slots does the m15 R4 come with? I see Dell says it supports one of several configurations, but does that mean there are multiple different laptop chassis with more or less storage than others, or does that mean that those are all of the different mix and match ways I can have storage s

Hi guys! So about 2 and a half months ago, I had a little mishap with my laptop charger. Dunno why I didn't come here first, but it's never too late! Anyway, I had just finished using my laptop for the night, and was plugging it in to charge. I noticed it was a bit difficult to insert. I was skeptic

I had my laptop hooked up to my smart tv via the hdmi cable. i was watching YouTube vids. the vid ended and my tv went into sleep mode. i tried moving the mouse but apparently it had been sleeping for some time. i then unplugged my laptop from the tv and tried to turn it on but unsuccessful. wheneve

I'm getting a protected memory access blocked when Dell.TechHub.Instrumentation.SubAgent.exe tries to access \Device\Harddisk0\DR0. Does anyone from Dell confirm that Dell.TechHub.Instrumentation.SubAgent.exe is not a trojan, explain what it does, and why I should give it access to the har

I just got the new XPS 15 9510 today. When the computer goes to "sleep" the screen will not come back on. It actually comes on very faintly, but it's so dark you cannot read or see anything except the outline of windows that are open. It's basically completely black. Nothing works to turn it

I have new Inspiron 16 7610 for a month and  it has touchpad problem randomly. Touchpad has random taps and swipes, inaccurate finger tracking. I will contact with Dell but wondering is there anyone has that problem or any simple solution for it?    

Just bought a new U2717D monitor but cannot work out how to lower the height. Can anyone help? Thank you.

My Laptop is Inspiron 5567, and I am using windows 10 operating system. My touchpad gestures are not working correctly. When I go to Device Manager, I found that I2C HID Device is not working well. It shows the device cannot start (Code 10) in properties. Can someone please suggest me the solution t

The Dell G15 5515 I owned having an ... but the region where the device's warranty is registered is in India... Meanwhile here is the order is a Vietnamese, and the place where laptop located is also an Vietnamese. Now the warranty region mismatched with the purchase region and now what sh

If anyone has really fast internet and when you do a speed test you only get 100 Mbps, check to see if Dell has slipped the SmartByte application on to your PC. I have a 400 Mbps connection and 802.11AC wifi and my Inspiron PC would only get 100 Mbps at my ISP's official speedtest site.  i went

I've had my Dell Inspiron 16 plus for less than a week now. When I power it, the preboot check says fan malfunction with error code 2000-0712. The solution suggested was to check for any obstruction in air vents and update BIOS. Air vents are open and I updated the BIOS. I ran dell hardware diagnost