exjournal.nsf size is 60GB and rising

Question

It seems that, at one customer, journaling is not pulling emails from the exjournal.nsf for a several months. It's size is now 60GB and rising. Are there any know issues with eX when exjournal.nsf is this big? Are there any guides what to (and what not to) do here?

Notices: At first, the "EmailXtender Notes Client" would not open at all. We tried recreating the connectors and restarting the services... Now it opens fine. But after whole night no messages have been pulled by the eX.

Queues are empty, there are no open volumes. All services are running...

From the event log:
Source : CProcessMailbox
Routine : ProcessArchiveMessage
HR : The Notes note could not be opened

EmailXtender 4.7.477
Lotus Domino 7.0.2

ble1 · Answer

There used to be an issue with that, but it was fixed by EX 4.7 (SDR 10013). Might be some kind of regression for given patch level.

dbukvic · Answer

Yes, but that SDR is from the older 4.7 build than the one currently installed at the customer.

ble1 · Answer

That's exactly why I mentioned possibility of regression.

lrodriguez1 · Answer

Good afternoon. On my EmailXtender server I too am receiving the similar event log error. I am running EmailXtender 4.8.1.655 with Domino 6.5.6FP2 HF130. This particular EX server is connecting to over 45 mail servers. Is there any fix?

Event Type: Error
Event Source: EmailXtender
Event Category: Notes Mailbox Component
Date: 11/19/2008
Time: 3:34:57 PM
Computer: MYCOMPANYSERVER
Source : CProcessMailbox
Routine : ProcessArchiveMessage
HR : The Notes note could not be opened

RKatwal · Answer

Hi Louis,I would say speak to support should you need to fix it quickly.Thanks,Raj

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exjournal.nsf size is 60GB and rising

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