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December 28th, 2005 12:00

E and D drive

​ My E and D drive no longer read discs. I tried installing a new program and neither the D or E drive will read the disc. I tried putting in a disc for a program I already have and it will no longer read it either. ​

10.9K Posts

December 28th, 2005 13:00

What model of Dell computer do you have?  Look in the Device Manager
and click the (+) next to DVD/CD-ROM drives.  This will reveal the
Brand and Model of the drives.  Post the brand and model. 

While in the Device Manager, right-click each drive and select Properties
and see if there is an Error Code present.  And, look in My Computer; are
the drives showing there?
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