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7 Posts
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March 20th, 2026 20:30
Dell Optimizer Application
I just received notice from Dell Support Assist recommending the Dell Optimizer Application.
Tried to download and install. It downloaded but would not install.
Tried a second time same result.
If this is a Dell program and recommended why would it not install.
I have a few months old Dell PC with Windows 11.
lmacri
3 Apprentice
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1.8K Posts
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March 21st, 2026 12:57
Hi Henrywindsor:
What is your Dell computer model, the version and OS build number of your Windows 11 operating system [open a Run dialog box (Windows key + R) and enter winver] and your current BIOS version (open a Run dialog box, enter msinfo32 to open your System Information, and look for the field named "BIOS Date/Version")?
What versions of Dell SupportAssist *** and Dell Optimizer (if any) are currently installed on your computer (check at Control Panel | Programs | Programs and Features). Does SupportAssist show you which version of Dell Optimizer it is trying to install?
Just FYI, you might want to read Syam_3530's 15-Nov-2025 Is Dell Optimizer Really an Upgrade? My Experience Says No! and my 20-Nov-2025 reply in their topic Dell Optimizer about the many features available in Dell Optimizer v4.2 and MyDell v3.3 that have been removed from the new Dell Optimizer v6.x.
*** NOTE: According to Ouranos' 14-Mar-2026 post in jmarsh09's Update Not Working On Support Assist their SupportAssist v4.10.6 recently updated to v5.0.1. Unfortunately, I checked today and the SupportAssist release notes posted on the SupportAssist for Home PCs support page at https://www.dell.com/support/product-details/en-us/product/dell-supportassist-pcs-tablets/resources/manuals have not been updated since SupportAssist v4.10.1 was released in September 2025.
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.7058 * Firefox v148.0.2 * Microsoft Defender v4.18.26010.5-1.1.26010.1 * Malwarebytes Standard v5.5.1.240-151.0.5515 * Macrium Reflect Free v8.0.7783 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0