Unsolved

1 Rookie

 • 

7 Posts

43

March 20th, 2026 20:30

Dell Optimizer Application

I just received notice from Dell Support Assist recommending the Dell Optimizer Application.

Tried to download and install.  It downloaded but would not install.

Tried a second time same result.

If this is a Dell program and recommended why would it not install.

I have a few months old Dell PC with Windows 11.

3 Apprentice

 • 

1.8K Posts

March 21st, 2026 12:57

Hi Henrywindsor:

What is your Dell computer model, the version and OS build number of your Windows 11 operating system [open a Run dialog box (Windows key + R) and enter winver] and your current BIOS version (open a Run dialog box, enter msinfo32 to open your System Information, and look for the field named "BIOS Date/Version")?

What versions of Dell SupportAssist *** and Dell Optimizer (if any) are currently installed on your computer (check at Control Panel | Programs | Programs and Features).  Does SupportAssist show you which version of Dell Optimizer it is trying to install?

Just FYI, you might want to read Syam_3530's 15-Nov-2025 Is Dell Optimizer Really an Upgrade? My Experience Says No! and my 20-Nov-2025 reply in their topic Dell Optimizer about the many features available in Dell Optimizer v4.2 and MyDell v3.3 that have been removed from the new Dell Optimizer v6.x.

*** NOTE: According to Ouranos' 14-Mar-2026 post in jmarsh09's Update Not Working On Support Assist their SupportAssist v4.10.6 recently updated to v5.0.1. Unfortunately, I checked today and the SupportAssist release notes posted on the SupportAssist for Home PCs support page at https://www.dell.com/support/product-details/en-us/product/dell-supportassist-pcs-tablets/resources/manuals have not been updated since SupportAssist v4.10.1 was released in September 2025.

-----------
Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.7058 * Firefox v148.0.2 * Microsoft Defender v4.18.26010.5-1.1.26010.1 * Malwarebytes Standard v5.5.1.240-151.0.5515 * Macrium Reflect Free v8.0.7783 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0

Top