Preview, and Prepare works fine. but commit fails.the symapi log details are below.

SWRS_TIMEOUT  and the script handling returned sts code. do I need to open an SR.?

1 EMC:SYMCONFIGURE          iCfgChgSessionStart  Starting a local CfgChg session for SID, symapi V7.1-1059 (2.0) ucode 5773     

Establishing session with Local cfg srvr )...Established.     

{        map dev 1B43 to dir 7C:1  lun=005;       

          map dev 1B43 to dir 10C:1  lun=005;       

          map dev 1B47 to dir 7C:1  lun=009;       

          map dev 1B47 to dir 10C:1  lun=009;      }     

Submitting configuration changes..........................Submitted.    

Validating configuration changes..........................Validated.   

Initiating PREPARE of configuration changes...............Prepared.     

Closing configuration change request......................Closed.     

Terminating session with configuration server.............Done.      

1 EMC:SYMCONFIGURE          iCfgChgSessionStart  Starting a local CfgChg session for SID , symapi V7.1-1059 (2.0) ucode 5773      Establishing session with Local cfg srvr ...Established.     

Session ID    1493504 (0x0016ca00)      COMMIT requesting required resources......................Timeout.     

:     Script handling returned sts code 0x40000242:     : API msg : The Configuration Server failed to complete the operation.

Please examine the SYMAPI log file for details     

1 EMC:SYMCONFIGURE          SymConfigChangeStatu Error from Polling request: (9) SWRS_TIMEOUT      Polling...................................................SWRS_TIMEOUT.      Closing configuration change request......................Closed.      Terminating session with configuration server.............Done.

Thanks in advance for all your inputs.