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5 Posts


December 7th, 2022 08:00

reset to factory

I have a vostro core I5 10th gen  Desktop about 18 months old. It came with win 10  I did the upgrade to win 11. I want to reset this machine to exactly how it came to me new. Weather win 10 or 11  doesn't matter. I need guidance in order to be able to do this?  I have backed every thing up and believe I have worked up the courage to do this but I need help  Thanks

7 Technologist


12K Posts

December 7th, 2022 09:00

This site at ubakup should help and this Dell support site.

5 Posts

December 7th, 2022 10:00

I'm running win 11 so I should use that method or if I would prefer to go back to win 10  can I use that method?  thanks

402 Posts

December 14th, 2022 23:00

SupportAssist OS Recovery (accessible from the pre-boot F12 menu) should allow you to restore to factory state with Windows 10. You can restore from the recovery image on the boot drive (if available) or download the recovery image on-demand from Dell. Alternatively you can download a recovery image to USB media, then boot that media to restore your system.

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