samichigan

updated

16 years ago

0

118710

March 1st, 2011 18:00

.pit file issue

Hi,

My users are currently having an issue using vWorkspace, we are a third party that works in conjunction with a client that uses vWorkspace and this is how we access their system. We are currently using a web portal to access their system and when my users try to log into the clients system and the .pit file is downloaded we are getting errors that the .pit file cannot be opened. We have different users that use multiple browsers and it happens no matter what browser, as I do not have any first hand experience with vWorkspace I figured I would come here for help to see if this is an issue on our end.

Thanks,

Stephanie