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VxRail: Top Services Topics
This document contains the list of Top Services Topics for VxRail, identified by DELL EMC Support as the most Trending Topics for the month of August 2023
Hardware:
Guide to manually replace disks using vCenter on Dell VxRail clusters
Step-by-step guide using vCenter to identify failed disk, remove disk or disk group, physically replace the faulted disk, mark the new disk as local, and add new disk or disk group.
Determine if a PSU replacement is required for Dell VxRail
Provides the methods to view power supply unit status through VxRail Manager, vCenter, or iDRAC and/or thru Command Line Interface (CLI) to determine if your Dell VxRail PSU needs replacement
VxRail Manager:
Guide to resolving disk and power supply shown as N/A with VxRail 7.0.x Plug-in Physical View
Instructions to confirm disk and/or power supply that are shown as N/A in VxRail Manager 7.0 are due to the local data store filename. Resolve this issue by renaming the ESXi host's local data store to end with service-datastore1
Updating Dell VxRail with Custom Certificates (Customer Correctable)
Step-by-step guidance to replace with customer certificates for Dell VxRail environments. vSphere provides security by using certificates to encrypt communications, authenticate services, and sign tokens
Lists the appropriate customer-managed VMware vCenter Server (External vCenter) versions for use with VxRail.
Dell VxRail: How to run the VxVerify tool
This article will introduce VxRail VxVerify tool and how to successfully run VxVerify in VxRail environment.
Dell VxRail: VxVerify Troubleshooting Guide
VxVerify is designed to detect issues which could cause complications or failures during VxRail upgrades.
Remote Proactive Support General Procedure: VxRail-Upgrade - Customer-Preparation-Guide
A guide to Dell customers on how to prepare for an upgrade of their VxRail cluster with the Remote Proactive Support Team.
Account and Password Best Practices in Dell VxRail
The rules for accounts and passwords implemented by VxRail are explained in this article. Recommendations for VxRail account naming including vCenter ESXi host, VxRail Manager, and PSC root accounts. General suggestions for accounts password best practices for use in Dell VxRail
Resetting the root password for Dell VxRail Manager
Guided instructions for an administrator to reset the VxRail Manager root password
vCenter:
Resolving Error 503 Service Unavailable Failed to connect to endpoint in VMware vCenter
Troubleshooting steps to resolve the error 503, "Service Unavailable Failed to connect to endpoint" with VMware vCenter. Error 503 can be caused by various scenarios. The solutions for two common scenarios are documented
VxRail: How to manually import vCenter SSL certificate on VxRail Manager
Step-by-step guide to manually import the vCenter SSL certificate on VxRail
ESXi:
An administrator is unable to connect directly to the ESXi host or manage under vCenter server. Step by step guide to resolve "VMware ESXi to resolve Virtual machine creation may fail because agent is unable to retrieve VM creation options from the host" when an administrator is unable to connect directly to the ESXi host or manage under vCenter server.
How to Check the ESXi Maintenance Mode Status from the vSAN Perspective
Learn how to check ESXi maintenance mode status from the vSAN perspective in Dell EMC VxRail.
This article provides the resolution when remote access for the ESXi local user account root is locked for 900 seconds after failed login attempts. Connect to the iDRAC console to access the ESXi shell then run the reset command.
iDRAC:
How to configure Dell VxRail iDRAC network settings remotely
These steps describe how to check if an IP has been assigned to the iDRAC and how to assign a static IP if it is required.
Dell EMC VxRail: How Can I Reset iDRAC and Restart PTAgent
The iDRAC can be reset, and PTAgent can be restarted, by following these instructions.