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May 29th, 2012 11:00

dell datasafe local backup ---- full error message

When I use my external hard drive to make a backup onto, I get a message saying my drive doesn't have enough space.

Yet my backup needs only about 20 GB of space. My hard drive's capacity is 500 GB.

 

Can someone help me?

Thanks in advance.

 

105 Posts

May 30th, 2012 15:00

Hi mkarmali,

Welcome to the community,

I would like to know how you are trying to back up data from your computer.

i.e are you using dell application (dell data safe local backup) or any non-dell application?

Irrespective of the methodology you are using, you can try to free up space on your current destination drive before backing up the data.

If you are using dell data safe local back up,

Please note:  users cannot create system backups using Basic version.

However, if you are using the premium version of this application then try to update the application before backing it up.

Please let me know your findings.

Glad to be of assistance.

Ravi Mohindroo

Social Outreach Professional

You can reach us at http://en.community.dell.com/

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