933 Posts

March 6th, 2004 12:00

N.Denny, as a second thought, prior to trying a IE Repair, if you have customized your security settings, try returning them to the Default level.  If that does not help, you can always customize them again later.

Windows Xp Professional
5.1.2600 Service Pack Build 2600
Dimension 4550 X-86 based PC
Bios A03, 11/12/2002
Pentium 4 2.0Ghz
256MB RAM
IE 6.0

933 Posts

March 6th, 2004 12:00

Well...lots of possible reasons, After you make sure you have no viruses or spyware/malware on your computer try this for starters.

http://support.microsoft.com/?kbid=318378

If you do need to edit the Registry, make sure you back it up first.

Windows Xp Professional
5.1.2600 Service Pack Build 2600
Dimension 4550 X-86 based PC
Bios A03, 11/12/2002
Pentium 4 2.0Ghz
256MB RAM
IE 6.0

2 Intern

 • 

2.4K Posts

March 6th, 2004 17:00

In case you were unaware IE is part of Windows. You can't delete it or uninstall it. Adding to pskelley's replies I woulld do this:

Do a System Restore to before you started messing with IE.
Run the sfc /scannow command.
If necessary reinstall IE after uninstalling the latest IE cumulative update.
If necessary run a Repair Install of XP from CD.

You may have to re-establish a network connection after the second step.(3rd step, 4th step)

Good luck.

10 Posts

March 8th, 2004 17:00

Thank's tried that and it didn't work. 

10 Posts

March 8th, 2004 18:00

It did that with a msn person.....he was very nice, but that didnt' work

 

10 Posts

March 8th, 2004 18:00

not sure if this is duplicate....additional info. Top of page "cannot find server", bottom of page"cannot find server or dns error.  Bottom scroll bar,"//c:\Windows\System32\shdoclc.dll\dnserror.htm....any other ideals?  Thank's Denny

2 Intern

 • 

2.4K Posts

March 8th, 2004 20:00

I'm sure Denny Denham answered this but the Dell search servers act like they're dead. He might of said to run this command:

regsvr32 shdoclc.dll

To be extra-safe create a SR point first.

10 Posts

March 9th, 2004 03:00

thank-you for that, however when i do that i get an error. "shdoclc.dll was loaded, but the DllRegister Server entry point was not found.      This file can not be registered"......  Anything else?   I sure am learning a lot about, a lot.  Just so frustrating....Denny

2 Intern

 • 

2.4K Posts

March 9th, 2004 18:00

A few questions.

Have you used Spybot or Registry cleaner just before this started to happen ?

Recent Windows Updates ?

Do you use AOL ?


1. Do a search on your computer for the files shdoclc.dll and shdocvw.dll (They should both be there because you did the sfc command).

2. Make sure this is not a connection problem, hardware or software. Everything is plugged in ?

Connect to internet. If high-speed, you're already connected. Go to Control Panel/ Network and Internet Connections/Network Connections Now, right-click and check the "Status". If it's not showing as connected, click Repair, close all programs and restart. Does it show you as connected now ? If no there are things to do but that's better left to your ISP to troubleshoot with you.

3. Could your firewall be involved here ? I doubt it but... Are you using the XP firewall. If you are then the firewall is not causing it.

4. Let's try this command again but with an associated file (to shdoclc.dll )

regsvr32 shdocvw.dll (you won't get the message you got before); now retart and bring up IE

5. If this doesn't help you may have to expand both files from (the command) msconfig

10 Posts

March 12th, 2004 06:00

You know i may have just started to use registry cleaner?  why what were you thinking? Windows updates happen a lot.  so that would be a yes.  My daughter uses AOL.

shdoclc.dll is not in serch,  shdocvw.dll is there.

I do have 4 worms, I tried to remove one and it just came back, with 3 friends..Mcfee just says new worm.  i have them quarantined right now till i figure out what to do with them.  This all could have something to do with kazza.

I really dont know.... What do you think?   Denny

2 Intern

 • 

2.4K Posts

March 12th, 2004 20:00

First of all, why did you try to remove IE from your System : Do you have another browser (eg Netscape) and is it able to access the internet ?

First, Make sure you have a firewall enabled.

Kazaa and registry cleaners are 2 big problems waiting to happen. It's difficult to help people who purposely use or allow use of software (like Kazaa) who main use is to steal someone's property. That said uninstall both and reboot.

If you have an AOL-configured browser, I believe there are special instructions to repairing/reconfiguring it and I can't help you with that. Is AOL your ISP ?

I suggest you go to Start/Run and type in: msconfig

Click on Expand and type these entries in the 3 boxes:

shdocvw.dll

c:\windows\system32\dllcache

c:\windows\system32

Exit and restart.

Now do the same thing for the file shdoclc.dll

Exit and Restart.

If you have AdAware, run it. If you don't download it (if and when you can), install and update it, and run it.
If replacing those 2 files doesn't fix IE, find the file ie.inf (in the Windows folder), right-click on the file and select "Install". Have your XP "re-installation" cd ready.

 Hopefully this will fix IE. If you can access the net go to norton.com and do a virus scan. It will delete the bad stuff. If you weren't able to get AdAware before, download it from this site.

http://download.com.com/3000-2144-10214379.html?tag=lst-0-1

10 Posts

March 13th, 2004 01:00

IE is working a lot better.  No more pop ups to 50 pop ups.  Thank-you for all your help, I have learned so much...I know I have a long way to go.  Now i am going to the worm forum.   Thank's Maxd

2 Intern

 • 

2.4K Posts

March 13th, 2004 17:00

You're welcome.
No Events found!

Top