Unsolved
1 Rookie
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3 Posts
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1555
January 25th, 2022 18:00
Problem with AW510H
Hi all,
I have a big problem with AW510H. It sometimes slows down my computer (I have an i9-9900k and 32GB of RAM) and causes a lot of problems and crashes everything.
This has been going on for a long time, so much so that I stopped using it. But I have no idea how to try to solve it. All drivers are updated. SoftwareCenter, etc.
How is this possible?
0 events found
No Events found!
thezilione
1 Rookie
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3 Posts
0
January 25th, 2022 18:00
Messages from Event Viewer:
Faulting application name: AWHeadsetSvc32.exe, version: 2.2.104.63654, time stamp: 0x5ebd9cc6
Faulting module name: DynamicSMProfileDaemonModule.dll, version: 2.2.14.1193, time stamp: 0x60b74bcf
Exception code: 0xc0000005
Fault offset: 0x000071d5
Faulting process id: 0x88d8
Faulting application start time: 0x01d8125b262bbb25
Faulting application path: C:\Windows\SysWOW64\AWHeadsetSvc32.exe
Faulting module path: C:\ProgramData\AWHeadset\DellInc.AlienwareSoundCenter\Modules\ScheduledModules\DynamicSMProfileDaemonModule.dll
Report Id: 2a2516a8-b474-4996-b9cd-b7a29bf24ea8
Faulting package full name:
Faulting package-relative application ID:
and
Fault bucket 1475361649873722557, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: AWHeadsetSvc32.exe
P2: 2.2.104.63654
P3: 5ebd9cc6
P4: DynamicSMProfileDaemonModule.dll
P5: 2.2.14.1193
P6: 60b74bcf
P7: c0000005
P8: 000071d5
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.7d712e15-2d1c-4bb9-9770-a0a5f43dc3dd.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6ddd2b73-381e-4ba5-ba2a-3de243f6f736.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.11b08211-7905-411d-b90b-30780cc762a7.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.03025490-08a1-4555-96a3-e75f5c3f959c.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.0fa47fc1-9d95-4600-93f9-b6c98b8d1665.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_AWHeadsetSvc32.e_5d487f2b2a20bea214767721be25a51d24b2a1d_9e307799_07d79406-9b82-49c6-8f04-28a4a68f6e5f
Analysis symbol:
Rechecking for solution: 0
Report Id: cdd644a8-9fa9-4305-af67-791fddd8bfad
Report Status: 268435456
Hashed bucket: ad91ee7bbfbb029cf479899a8ff51cbd
Cab Guid: 0
Nonya0992
1 Rookie
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2 Posts
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September 4th, 2024 18:17
Im having the exact same problem.