Unsolved

1 Rookie

 • 

1 Message

171

December 18th, 2025 15:56

Dell Peripheral Manager software update 2.1.2.13 is stalled

I started the software update 2.1.2.13 for Dell Peripheral Manager over 30 minutes ago, and it still says "Processing...0%". It has not progressed at all. Please advise.

Moderator

 • 

17.8K Posts

December 19th, 2025 06:34

 

DPM (Dell Peripheral Manager) and DDM (Dell Display Manager) are end of life as of May 15, 2025. They were both replaced by the unified DDPM (Dell Display and Peripheral Manager).

Click here for information.

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

(edited)

No Events found!

Top