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June 19th, 2021 07:00
Erratic mouse on docked XPS9310
Erratic mouse
I have a brand new XPS 9310 2-in-1 (received June 2021). I have a WD19TB docking station and two P2319H monitors and a Dell Bluetooth mouse.
The mouse behavior is very erratic. As I’m moving it around it frequently jumps somewhere else. It is almost impossible to use.
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DELL-Cares
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June 19th, 2021 11:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
Go Astros
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June 19th, 2021 11:00
I only have the problem when I am plugged into the docking station. The mouse seems to work fine when the laptop is not connected to the docking station.
JFCampeau
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December 16th, 2021 09:00
I have the same problem, but I tried two laptops. A Dell XPS and a HP Spectre. Both have the issue. Both run Ubuntu 20.04. Either something wrong with the WD19TB docking or Ubuntu Thunderbolt driver