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Leendert1985

updated

7 years ago

0

5963

October 7th, 2019 08:00

XPS 9550 bluetooth/wifi problems

Hello All,

I have an DEll XPS15 9550-3628 from 2016. Nice laptop only the bluetooth keeps being a problem. It worked for the first year but after that I keep having troubles, and I am done!. See below the symptoms I have

- First after a year  I had the problem that when I connected a bluetooth device it work fine only my WIFI wasn't working anymore.
- After a lot of internet research I found a work-around which actually works (can't find the link of this forum anymore)
-Since then my wifi works but a blueooth device will only connect when it is literaelly next to the computer and I have to place it on numerous sides of the computer before I find a place where it is connected wel. Still there is often lag in the audio when I am playing music. My logitech MX master 2s have never worked on the bluetooth and I just use the dongle that they supply.

Other computers and devices in my household don't have problems with the same wifi or bluetooth devices.

I am done trying work arounds  and I rather replace my wifi module. The chip in my PC is DW1830. Does anyone know if these problems are common for these chips? And know which chip I could use instead?

Thanks in advance!