Looking for PowerEdge T160 HDD plastic carrier.

Question

Hello! I just got new PowerEdge T160 server. 2 HDDs installed as RAID 1. I wanted to add additional HDD. However, I need plastic HDD carrier (caddy?) to hold HDD inside of PC. It's blue color, plastic, mount on side of HDD. There is tag (see attached photo). But I can't find any info about it. I need 3.5' & 2.5' HDD carrier (caddy). If anyone knows what is part# & where to get it. please let me know. Thank you very much! Matthew

DELL-Chris H · Accepted Answer

Matthew Kuraoka,   The part numbers for the two carriers are shown below.    2.5in drive carrier (part # T5CVH 3.5in drive carrier )part # RF1DV   On a side note, normally Dell only sells carriers with new drives, so be aware of that when looking for it.    Let me know if this helps.

DELL-Young E · Accepted Answer

Hello, you might want to verify with Dell techsupport if you are looking for these RF1DV ASSY,CARR,HD,3.5,16G,T160 T5CVH ASSY,CARR,HD,2.5,16G,T160   We highly recommend that you purchase Dell certified part component. Could you please send your service tag through DM so that we can help you further?https://www.dell.com/community/en/direct-messaging Respectfully,

DELL-Chris H · Answer

Bpeters2,     As I previously noted, the carrier is no longer sold individually, but instead is included when purchasing the drive. If you aren't interested in the drive then you would need to look for the carrier with a 3rd party vendor. Let me know if this helps answer your question.

bpeters2 · Answer

Where can I buy this part? RF1DV

ictentincec094f · Answer

@DELL-Chris H ​ How is this an acceptable response from Dell? If Dell is going to force their awful designs they need to provide the skus that are needed for these products.

rudrigus · Answer

I have the exact same problem. Ordere a T160, with the 2.5 bays that cost extra money. They even put sata cables in there, but no way of installing the drives. If I knew these bays would be useless, I would have spent less. Shame on Dell.

sram82 · Answer

I have just purchased a T160 for a client of ours. We've been installing T140 and T150s for years at dozens of clients. This is my first T160. I was very disappointed to find that the new model does not come with the carriers preinstalled ready for us to add our drives to. The T140 and T150s came with all bays populated with ready-to-use carriers, even if, for example, you only specified one Dell-supplied drive - you'd still get three remaining carriers for your own drives. Also, the fact that the iDRAC password is now on the underside of the pullout identifier tag - that took a bit of hunting and swearing to find! Last of all, it also came with a euro power cable rather than a UK one. This was all ordered directly from Dell as we can no longer order Dell servers from distribution. The experience has certainly been worse. What's going on?

DELL-Charles R · Answer

Hello,   I do recommend if you did not get everything you ordered on your T160 purchase to contact you sales agent to rectify the issue.   Dell does not sale empty drive carriers alone. To my knowledge they never have. If you purchase new drives, for a specified server, from Dell they come in a kit with the drive carrier included.

ictentincec094f · Answer

@DELL-Charles R​ That is not true all the T140s and T150s came with empty HDD caddies inside ready to be used. Even if you just purchased 1 drive from Dell.

sram82 · Answer

Thanks for your reply. I have found some second hand 3.5' caddies on ebay that I have ordered, hoping they will fit. There are also sellers selling new replica 2.5' caddies and so I've picked up two of those to try as well. Only a few pounds each, so no great loss if they don't fit. But that would be mighty annoying as I'm then out of options, other than the glue gun....

ictentincec094f · Answer

OK I tested some caddies that we purchased from eBay. They are brand new PowerEdge T140/T150 and I was hoping that does would work right of the bat, but I had to do two simple mods and they fit perfectly in the new T160s. These T140/T150s come with a small block at the end and you just have to cut it off or grind it down. Pics for reference.

sram82 · Answer

That's a great find! My 3.5' and 2.5' carriers arrived today and neither fits the T160.  The 3.5' is a Dell original part, advertised as 0DN8MY PX60023 to fit the Optiplex 3010 7010 9010 3020. The 2.5' is a non-original part which is described as being suitable for Optiplex 3020 3040 3050 3060 Micro Desktops, supposedly part number JMYPN. I will try and find the T140/T150 carriers you have described.  This would still need me needing to find one 3.5' carrier as well.

sram82 · Answer

@ictentincec094f​ I'm not having much luck. Do you have the name of the seller or listing url that you can post for the ones you purchased, please?

ictentincec094f · Answer

@sram82​ Sure here you go. https://www.ebay.com/itm/284755464682

sram82 · Answer

I contacted Dell via phone and was told to fire off an email to enterprise.upgrades.uk@dell.com which I did. They came back quickly and said that they don't provide caddies for this model of server. Out of interest I also had an enquiry open with a few of our distributors that supply Dell kit. One came back with the following pricing and claim a 3-week ETA: £25 for a 3.5' carrier and £105 for a 2.5' one.  £25 seems a little high but I am happy to pay that in order to use the correct item. But £105 is just extortion and is utterly outrageous.  No more Dell servers for us then I guess. A real shame as the T140 and T150s have been very good reliable workhorses that we've got in use at dozens of sites.

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