Cancelled order no money refunded?!

Question

Hi I purchased a alienware laptop a few days ago on Dell Australia.. and they cancelled it on me.. now I'm 3200 dollars down and I'm just wondering when do get my refund? No one's talking to me and they keep saying they will call me back I'm starting to get worried that no one's getting back to me about it is there anything I can do ??? Thanks

Mary G · Answer

The charge will take a few days to be removed from your account. It is usually just a temporary posting that needs to be finalized. Check with your bank or charge card company to make sure it is just pending or never posted at all.

Ne3ro · Answer

So what you are saying it will take a few days to get back into my account..I just don't understand why it's so hard to get a response for these people they just transfer me to others and hang up I'm not even being mean about I just wanted my money back :(

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