hello

i know that if something fails on my cx4 and there is already set the e-mail home notification enabled, a Service Request Number is opened automatically in powerlink.

now i have a problem meanwhile smpt server was down for about 1 day, an fc disk failed, but the notifications was unable to open a SR. now smpt server is up.

question: how can i triger, push or re-send  manually this "failed disk" real event. in order to open a SR in powerlink?

any idea?

thank you.

MC