When trying to create a snapshot of a LUN with a VMFS datastore we're getting the following error:

The application does not reside on supported storage

When we're snapping the RDM connected to the replication manager server on the same array, it's working fine.

But when we try to schedule a snapshot of the datastore lun, we're getting the error above:

Version of the software installed:

12-apr-2012 7:41:16 rms 102156 INFORMATION: Discovered Operating System Microsoft(R) Windows(R) Server 2008 R2 Standard Edition 64-bit Service Pack 1 (build 7601) installed

12-apr-2012 7:41:16 rms 102204 INFORMATION: Discovered EMC Replication Manager Agent Version 5.4.1.0 x64 installed

12-apr-2012 7:41:16 rms 102353 INFORMATION: This is a VMware host.

12-apr-2012 7:41:16 rms 102170 INFORMATION: Discovered VMware Tools Version     8.2 installed

12-apr-2012 7:41:16 rms 102158 INFORMATION: Discovered EMC Solutions Enabler Version 7.3.2.2.1404 x64 installed

12-apr-2012 7:41:16 rms 102197 INFORMATION: Discovered Microsoft iSCSI initiator version 6.1.7601 installed

12-apr-2012 7:41:16 rms 102164 INFORMATION: Discovered Navisphere Secure CLI Version     7.31.30.0.90 installed

12-apr-2012 7:41:16 rms 102168 INFORMATION: Discovered Navisphere Admsnap Version     2.30.0.0.1 installed

We just have one RM server and array is a VNX5300 using FC.

Regards,

John Grinwis