Hello, 

We are having an issue to create a new provision using instant method and Sysprep…The name is not changing we found this log below:

 14-Jan-2015 11:13:44 - 2192 - [INFO ]:Instant Provisioning service initializing. Service Version: [ 8.5.307.1955 ]

14-Jan-2015 11:13:44 - 2192 - [INFO ]:Starting wait for drive resource...

14-Jan-2015 11:13:49 - 2192 - [INFO ]:Waiting for floppy device availability...

14-Jan-2015 11:16:33 - 2192 - [INFO ]:Wait for drive resource concluded...

14-Jan-2015 11:16:33 - 2192 - [ERROR]: QuickPrep was unable to locate the floppy device. Unable to check for sysprep information. Drive path: [ A: ]

 The system is Windows 8.1 and its working for Windows 7.

We are using vWorkspace 8.5

 The Floppy drive is enabled…

Thank you, 
Rafael Felipe.