AWCC (Alienware Command center) is not working properly. I bought Alienware 17 R5 weeks ago everything was perfect except AWCC. I tried everything what comes to your mind about this issue such as update all drivers from the Dell's web site, clean install Windows 10. I opened the back case of laptop than plugged out, plugged in battery. I reset cmos etc. My bios is updated. I have done everything. In conclusion; my is not working properly. When I run the AWCC, I see the "no supported AlienFX device were detected. Alienware Command Center will enable the full FX experience once an AlienFX compatible device is connected..." warning. Really? Now the FX lights are not working. I read from the forums about this problem. Many people facing the same problem and they are all waiting new update!