Hello I ordered an email on Aug 14. I received the page with the Dell purchase ID, delivery and billing address. It said I would get a confirmation email but an hour later I still have not gotten it. I double checked the email and the spam folder. No emails. I checked my bank account and it shows Dell withdrew the amount for the laptop I purchased. Why have I still not gotten an email to confirm my order by this point? Additionally the order does not show up on my account.