Hi all,

I'm hoping someone could possibly help.

We recently had the secondary controller replaced in our EOL PS6510 by third party support. Ever since the controller was replaced we get an email alert every 24hrs. I am now unable to fail back to the primary controller from the group manager.

-----------------------------------------
ERROR event from storage array Member02
subsystem: logevent [secondary]
event: 35.4.1
time: Tue Mar 19 14:26:22 2019

Secondary Control Module redundancy has failed. Please contact a senior support representative (Ref: QNA42261 / CEMI0.0).
-----------------------------------------

When i attempt to perform a restart, a fail alert appears and I get the same error as i listed above.

No errors or alerts are present in the CLi.

 

Member02> member select Member02 show
_____________________________ Member Information ______________________________
Name: Member02 Status: online
TotalSpace: 21TB UsedSpace: 10TB
SnapSpace: 0MB Description:
Def-Gateway: Serial-Number:
Disks: 48 Spares: 2
Controllers: 2 CacheMode: write-back
Connections: 271 RaidStatus: ok
RaidPercentage: 0.000% LostBlocks: false
HealthStatus: normal LocateMember: disable
Controller-Safe: disabled Low-Battery-Safe: enabled
Version: V9.1.4 (R443182) Delay-Data-Move: disable
ChassisType: 4835 Accelerated RAID Capable: no
Pool: POOL03-R50 Raid-policy: raid50
Service Tag: XXXXXXX Product Family: PS6510
All-Disks-SED: no SectorSize: 512
Language-Kit-Version: de, es, fr, ja, ExpandedSnapDataSize: N/A
ko, zh CompressedSnapDataSize: N/A
CompressionSavings: N/A Data-Reduction: no-capable-hardware
Raid-Rebuild-Delay-State: disabled Raid-Expansion-Status: enabled
_______________________________________________________________________________
____________________________ Health Status Details ____________________________
Critical conditions::
None

Warning conditions::
None
_______________________________________________________________________________
____________________________ Operations InProgress ____________________________

ID StartTime Progress Operation Details
-- ------------------- -------- -----------------------------------------------

 

Thanks
Brendan