UNSOLVED

minxi

updated

5 days ago

M

minxi

1 Rookie

1 Message

4 Points

0

54

September 9th, 2026 04:54

Unable to download PowerScale OneFS Simulator – "Missing user information"

Hello Dell Team,

I have created and verified my Dell account and signed in successfully.

I can access the PowerScale OneFS Simulator Installation Guide, but I cannot download the OneFS Simulator. When I use the download link, I receive the error:

"Missing user information"

Could you please enable the required entitlement for my account or let me know what additional information is required to access the PowerScale OneFS Simulator for learning and lab purposes?

Thank you.