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jmb-travel

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10 years ago

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3645

April 28th, 2016 03:00

Dell Display driver not working with Windows 10 Pro

I have a problem with the Dell driver for my monitor Dell U2515H.

I downloaded the latest driver and it unzips the files but does not install the driver.

My new laptop runs on Windows 10 Pro.

When I try it with Troubleshoot Compatibility I get the message that the driver is compatible with Windows 7.

I have tried my new laptop with a Samsung monitor using HDMI and it works fine. I also tried an older computer that uses Windows 7 with this Dell monitor U2515H using HDMI and it also works fine.

>> So I am concluding that the problem resides with the Dell monitor driver that is not compatible with Windows 10 Pro.

My new laptop recognises the input of the HDMI and USB-mDP cable but cannot pick up the monitor.

Also the USB-mDP cable provided with the Dell monitor does not work with either computer.

And I bought additionally a HDMI-DP cable that works with neither computer for this monitor.

I would be very grateful if you could help me find a solution because I was really looking forward to using the full potential of this monitor.

Thanks Julien