
UNSOLVED
Tape label lost during mount process
Last Thursday I Installed Networker Server 7.3 SP3 on Windows 2003 SP2.
Now last night Networker tried to mount a tape on our ARCvault autoloader and failed. As a result the tape was marked unlabeled, but after an inventory the tape label is recognized and the tape is usable again. What is going wrong?
Below some information form daemon.log:
11/17/07 00:03:27 nsrd: Operation 32 started : Load volume `000207'.
.
11/17/07 00:03:27 nsrd: media waiting event: Waiting for 1 writable volumes to backup pool 'HRG Clone' disk(s) or tape(s) on hrgbku01.hoogenbosch.nl
11/17/07 00:03:29 nsrmmd #4: Start nsrmmd #4, with PID 1608, at HOST hrgbku01.hoogenbosch.nl
11/17/07 00:03:31 nsrd: [Jukebox `ARCvault', operation # 32]. Cannot find an available nsrmmd service for operation on device '\\.\Tape0'. Try again.
11/17/07 00:03:31 nsrmmgd: Cannot find an available nsrmmd service for operation on device '\\.\Tape0'. Try again.
11/17/07 00:03:32 nsrmmgd: Jukebox `ARCvault' failed to load the requested volume.
11/17/07 00:03:36 nsrd: [Jukebox `ARCvault', operation # 32]. Finished with status: retryable
11/17/07 00:03:36 nsrmmgd: RAP error: Invalid resource data.
11/17/07 00:03:36 nsrmmgd: Cannot update operation status resource (instance 32).
11/17/07 00:03:37 nsrd: Operation 33 started : Load volume `000207'.
.
11/17/07 00:03:40 nsrd: \\.\Tape0 Eject operation in progress
11/17/07 00:06:03 nsrd: media info: Suggest manually labeling a new writable volume for pool 'HRG Clone'
11/17/07 00:06:03 nsrd: media event cleared: Waiting for 1 writable volumes to backup pool 'HRG Clone' disk(s) or tape(s) on hrgbku01.hoogenbosch.nl
11/17/07 00:06:03 nsrd: media waiting event: Waiting for 2 writable volumes to backup pool 'HRG Clone' disk(s) or tape(s) on hrgbku01.hoogenbosch.nl
11/17/07 00:06:04 nsrd: [Jukebox `ARCvault', operation # 33]. Cannot find an available nsrmmd service for operation on device '\\.\Tape0'. Try again.
11/17/07 00:06:05 nsrmmd #5: Start nsrmmd #5, with PID 4072, at HOST hrgbku01.hoogenbosch.nl
11/17/07 00:06:08 nsrd: [Jukebox `ARCvault', operation # 33]. Finished with status: failed
11/17/07 00:06:08 nsrmmgd: RAP error: Invalid resource data.
11/17/07 00:06:08 nsrmmgd: Cannot update operation status resource (instance 33).
11/17/07 00:06:19 nsrd: Operation 34 started : Load volume `000131'.
.
11/17/07 00:06:22 nsrd: \\.\Tape0 Eject operation in progress
pools supported: HRG Clone;
11/17/07 00:07:00 nsrd: media info: Suggest manually labeling a new writable volume for pool 'HRG Clone'
11/17/07 00:08:38 nsrd: \\.\Tape0 Verify label operation in progress
11/17/07 00:08:47 nsrd: \\.\Tape0 Mount operation in progress
Now last night Networker tried to mount a tape on our ARCvault autoloader and failed. As a result the tape was marked unlabeled, but after an inventory the tape label is recognized and the tape is usable again. What is going wrong?
Below some information form daemon.log:
11/17/07 00:03:27 nsrd: Operation 32 started : Load volume `000207'.
.
11/17/07 00:03:27 nsrd: media waiting event: Waiting for 1 writable volumes to backup pool 'HRG Clone' disk(s) or tape(s) on hrgbku01.hoogenbosch.nl
11/17/07 00:03:29 nsrmmd #4: Start nsrmmd #4, with PID 1608, at HOST hrgbku01.hoogenbosch.nl
11/17/07 00:03:31 nsrd: [Jukebox `ARCvault', operation # 32]. Cannot find an available nsrmmd service for operation on device '\\.\Tape0'. Try again.
11/17/07 00:03:31 nsrmmgd: Cannot find an available nsrmmd service for operation on device '\\.\Tape0'. Try again.
11/17/07 00:03:32 nsrmmgd: Jukebox `ARCvault' failed to load the requested volume.
11/17/07 00:03:36 nsrd: [Jukebox `ARCvault', operation # 32]. Finished with status: retryable
11/17/07 00:03:36 nsrmmgd: RAP error: Invalid resource data.
11/17/07 00:03:36 nsrmmgd: Cannot update operation status resource (instance 32).
11/17/07 00:03:37 nsrd: Operation 33 started : Load volume `000207'.
.
11/17/07 00:03:40 nsrd: \\.\Tape0 Eject operation in progress
11/17/07 00:06:03 nsrd: media info: Suggest manually labeling a new writable volume for pool 'HRG Clone'
11/17/07 00:06:03 nsrd: media event cleared: Waiting for 1 writable volumes to backup pool 'HRG Clone' disk(s) or tape(s) on hrgbku01.hoogenbosch.nl
11/17/07 00:06:03 nsrd: media waiting event: Waiting for 2 writable volumes to backup pool 'HRG Clone' disk(s) or tape(s) on hrgbku01.hoogenbosch.nl
11/17/07 00:06:04 nsrd: [Jukebox `ARCvault', operation # 33]. Cannot find an available nsrmmd service for operation on device '\\.\Tape0'. Try again.
11/17/07 00:06:05 nsrmmd #5: Start nsrmmd #5, with PID 4072, at HOST hrgbku01.hoogenbosch.nl
11/17/07 00:06:08 nsrd: [Jukebox `ARCvault', operation # 33]. Finished with status: failed
11/17/07 00:06:08 nsrmmgd: RAP error: Invalid resource data.
11/17/07 00:06:08 nsrmmgd: Cannot update operation status resource (instance 33).
11/17/07 00:06:19 nsrd: Operation 34 started : Load volume `000131'.
.
11/17/07 00:06:22 nsrd: \\.\Tape0 Eject operation in progress
pools supported: HRG Clone;
11/17/07 00:07:00 nsrd: media info: Suggest manually labeling a new writable volume for pool 'HRG Clone'
11/17/07 00:08:38 nsrd: \\.\Tape0 Verify label operation in progress
11/17/07 00:08:47 nsrd: \\.\Tape0 Mount operation in progress
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