Hello, 

Quick question, I have several Dell S5248F switches, licensed to run Dell OS10, and I'm looking to upgrade the firmware.

Although, seems downloading firmware upgrades are not permitted if the device is not under support/warranty contracts. I contacted Dell Support/Sales and got a quote for a basic warranty which was coming in at 1.5k per device which is quite extortionate. 

I'm not sure if it was a communication barrier since the Dell representative was from India, and I have a strong accent, but is it correct that firmware images cannot be downloaded for your licensed product if not under a support/warranty contract?

I do not really require TAC support, but just want the ability to perform firmware upgrades.