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3can

updated

8 years ago

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3can

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2796

July 6th, 2018 13:00

R720xd PSU mismatch

Having a problem with power supplies - the system reports PSU Mismatch detected on each boot and disables one power supply.  The machine has a pair of 1100w AC power supplies, and I have now tried THREE different ones; hardware revisions A01, A02 and now also A00.  All 3 have been patched to the current firmware releases, but no matter which combination of power supplies, the chassis reports a mismatch and disables one.  Each power supply works by itself without problems but when connected together, the newer hardware revision is always disabled no matter which socket, A00>A01>A02.  Is this a known issue with the R720 chassis?  It appears the only solution is to exchange or replace the power supplies and ensure we have only two the same.