Hi all,

Just got my 3rd x17 r1 as the first 2 had issues, now with my third one I cannot get the screen to refresh at 360hz.  It does not give the option to change the refresh rate to 360hz.  I have gone into the bios and disabled the hybrid display ( optimus ), so it is running on the dedicated graphics card.  I have reinstalled the graphics drivers 3 times now, twice with the newest one available and now downgraded to the one on dells site. It only gives me 60hz as an option in the drop down menus.

 

Any help would be greatly appreciated.  And prolly be calling tech support either tomorrow or the next day.

 

cheers