Hello,

I have an old compelent that is no longer covered under hardware/software support.  Two disks failed in one enclosure and one is in predictive failure so I'm panicking haha.  (Due to SC040 not able to send email alerts so we didn't check in a long time, our bad, and assumed a light would appear on the physical disk when it goes down)

I've replaced two failed drives (03-00, and 03-08).

• 03-00 Appears twice in the Disks > 15K > Assigned folder
  
  
  • One disk was a spare, Status = Down, Health = Predicted Failure
  • Next disk for 03-00 shows Control Type = Unmanaged, Status =Up, Health = Healthy
• 03-08 appears twice in  the Disks > 15K > Assigned folder
  • One disk was Status = Down, Health = TooManyMedium Error, Path Alert: Disk 54 all paths to device are down
  • Next disk for 03-08 shows Control Type = Transitioning, Status = Up, Health = Healthy

If I try to delete the failed disks, the system times out and says the task cannot be completed in the time given (2-3 minutes before it times out).

For the 03-00 healthy disk, I have the option to "revert to managed".  However, that fails with error:

• Summary: An error occurred trying to modify the disk object (identified as '').  Cause: Rollback DiskManager: Disk Request … Set Source: API Leader: 1 State: 6 CheckDeleteStatus RetVal: Failure Idx: 71

I tried to rebalance raid, but that task has been running for 12 days now and is still at 0%.  When I check the Background Processes, there are 8 processes in total.  2 are "in progress", both at 0%.  There are 2 other processes in the Stopped state:

Raid Scrub Progress 16% Progress Message xxx of xxx block, start time 09/13/2017

Raid Rebuild Progress 76% Progress Message xxx of xxx block, start time 07/05/2018

 

So it seems the system is stuck but I'm not sure how to proceed.  Any tips?  I'm not a Compellent guru so as much advice as possible is greatly appreciated.

 

Thank you.