My computer was working a few days ago but now it will not start up. When I press the start button it goes through its normal motions and puts up the dell logo with a circle that goes around. After a few seconds the circle will freeze, and the computer does not go any farther. When I press a button on the keyboard the keyboard will light up, but nothing happens. I have reset the computer almost to factory settings but wanted to know would that do anything or is there a hardware problem that I need to replace?

I have a Dell G5SE 5505 running Windows 11.