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sportsmaster

updated

19 years ago

S

sportsmaster

1 Message

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7779

June 14th, 2007 17:00

wont load into windows

there was recently a big storm here and i was turning my computer off when the power went out and now when i turn it on it loads past the windows screen then freezes at a black screen and wont load any more.  my uncle looked at it and said i needed the drivers and utilities cd that came with it but i have been unable to find it after turning the house upside down.  i used the "request a backup cd" option from dell and they sent me the windows xp reinstallation cd but i dont think that will work for reinstalling the drivers.  is there any way to request the drivers and utilities backup cd also or will the windows xp cd work.  my uncle said that the storm hit the power supply or something.  Also my warranty expired last month so will i be able to get a drivers and utilities cd still and how?
 
thanks


Message Edited by sportsmaster on 06-14-2007 01:26 PM