
UNSOLVED
Dissatisfied with Dell
I bought a Dell XPS 13 9300 a year and a half ago. I took great care of this laptop and only really used it for streaming on safe sites like Netflix and Hulu. Still, after only 10 months of owning this overpriced brick, the internet connections started going haywire, browsers closed randomly and it even started to not properly turn on half the time. Here I am, months later and still having the same issues, without having download massive games, dropped it, spilled on it or streamed on random websites, yet the most expensive computer I ever bought, and the one I've taken the most car of, lasted less than a third the amount of time as the others. Went to write a review on the website, no option to do so. Tried the customer connect, nothing. I tried using the support when my warranty was still active and got no help. Then they wonder why I won't give them more money to get an ineffectual service for a poor product. The lack of review options, or even just the fact it's hard to write one, makes me believe this is a dishonest company, and the product's performance has left me extremely unhappy. This will be my last Dell purchase, and I recommend that anyone who reads this heed my warning and go elsewhere.
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