1. Login to InsightIQ virtual machine via SSH (administrator account needed)

2. Get following information by issuing listed command below.

cat /etc/isilon/insightiq.ini |grep api_username > ~/local_config.txt
cat /var/cache/insightiq/datastore.pickle >> ~/local_config.txt
ifconfig > ~/ifconfig.txt
mount > ~/mount.txt
rpm -q isilon-insightiq.x86_64 > ~/iiqversion.txt

3-0. Zip above logs ( obtained by step2 ) into /var/log directory .

sudo tar -czvf~/ . tgz / var/log local_config.txt ifconfig.txt mount.txt iiqversion.txt

====below method is another way  of  saving logs in step2===

3-1. Zip logs in step2 and copy the Zip into /ifs/data/Isilon_Support directory via scp command.

scp ~/ . tgz root@ :/ifs/data/ Isilon_Support

*use any Isilon IP address In that cluster you wish 

3-2. User Tera Term SSH SCP function by using ``Receive ``

(From) ~/ . tgz

(To) chose your location in your PC

<Appendix Actual command output>
$ cat /etc/isilon/insightiq.ini |grep api_username > ~/local_config.txt
$ cat /var/cache/insightiq/datastore.pickle >> ~/local_config.txt
$ ifconfig > ~/ifconfig.txt
$ mount > ~/mount.txt
$ rpm -q isilon-insightiq.x86_64 > ~/iiqversion.txt
$ ls
ifconfig.txt  iiqversion.txt  local_config.txt  mount.txt
$ sudo tar -czvf ~/12345678.tgz /var/log local_config.txt ifconfig.txt mount.txt iiqversion.txt
[sudo] password for administrator:








　（Password for Insight IQ  ）
tar: Removing leading `/' from member names
/var/log/
/var/log/anaconda.ifcfg.log
/var/log/audit/




（summary）
local_config.txt
ifconfig.txt
mount.txt
iiqversion.txt
$ ls
12345678.tgz  ifconfig.txt  iiqversion.txt  local_config.txt  mount.txt

[Using step3-1]
$ scp~/12345678.tgz root@XXX.XXX.XXX.XXX:/ifs/data/Isilon_Support
The authenticity of host 'XXX.XXX.XXX.XXX (XXX.XXX.XXX.XXX)' can't be established.
DSA key fingerprint is XX:XX:XX:XX:XX:XX:XX:XX:XX:XX:XX:XX:XX:XX:XX:XX.
Are you sure you want to continue connecting (yes/no)? yes
Warning: Permanently added 'XXX.XXX.XXX.XXX' (DSA) to the list of known hosts.
Password:





　（IsilonNode Password ）
12345678.tgz                                  100% 1644KB   1.6MB/s   00:00
→Will give log into /ifs/data/Isilon_Support

[Using step3-2]

→Logs are saved on your desktop on this example

                                                                                                                                             

Author: Aya