UNSOLVED

Ives17

updated

7 years ago

I

Ives17

1 Message

0

589

October 12th, 2019 06:00

17 R4, motherboard failures

Hi, I have had my Alienware 17 R4 for about a year and a half now and she has been wonderful! Lately I have been hearing about my model and similar models having motherboard failures.

My warranty ran out, a few months ago but with this news floating around it freaks me out major league. If I were to renew my warranty and if the motherboard were to fail anytime thereafter would Dell still replace it without extra charge (aside from the purchase of the actual warranty). And if so, is this only covered under some of the more expensive warranty options or would the basic one cover it?

So far I am experiencing no problems but I would rather be safe than sorry.