Hi everyone,

My Area-51m R2 integrated keyboard sometimes randomly stops working. I start the system, access windows, and then after a while it stops working completely. Sometimes it is necessary to restart the system to solve the problem, other times this does not work and I have to reinstall manually the keyboard drivers (taken from Dell official site). In both the cases, keyboard works properly in Bios and in GRUB, but not in Windows. I've tried all actions of troubleshooting of SupportAssist but nothing works. I've noted that when this occurs, on control panel, under 'Devices and Printers', it recognizes a drivers error on two 'unidentified USB devices'. 

My Bios and all other drivers are up to date, and the problem doesn't occur during updating (of AWCC for example) but completely randomly. 

My notebook is one month old, I noticed the problem since then, but in the last days I experienced it more frequently, and this is honestly unacceptable from a product paid that much!

Hope somebody could help me