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Mike__Jiang
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December 7th, 2020 20:00
XPS 15 9500 windows hello
Hi guys,
Recently, I've had some issues with the Windows Hello facial recognition feature on my brand new Dell XPS 15 9500 that it sometimes doesn't work after the start up. Then, I went to the device manager, uninstalled the windows Hello driver and tried to reinstall it again. However, after I pressed the "scan for hardware changes", the driver does not appear again anymore no matter what I do.
As for the XPS 15 9500 owners, could someone help me to extract the windows hello facial recognition driver under the "biometrics" in the device manager ? I'm really frustrated right now and I really don't want to reinstall the whole system again--- I am busy recently.
Model: XPS 15 9500
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