Hello everyone,

Sincerely hope someone can help me. I've been browsing around in the community but can't find how I can solve this.

My XPS 9570 performed very well until this morning. I shut my laptop off last night, and this morning booting it took a lot longer. Also it responds very "sluggish" to whatever tasks I perform. Both in Windows and when using any software. My performance meters are showing no problems, detecting problem options also come up with no issues. 

I do have a dell BIOS update outstanding, that will not install. Currently running on 1.5.0. When I try to update this I get an error "A problem occurred while installing updates" and no option to resolve this. 

This is a 2000 euro machine that is 2 months old, and already running into several issues. Makes me wonder why I switched from Apple. 

Let's see if customer support is able to help me out here. Meanwhile any recommendations from the community? 

Tijn