Good morning,

I just got a new R8 (received it a week ago) after I updated the Dell Alienware Command Center AWCC

(DellInc.AlienwareCommandCenter_5.2.89.0_x64__htrsf667h5kn2\AWCC.exe) after I restart the PC I get a critical event that says AWCC stopped working. see for yourself. How do I fix that? I get a blue screen of death CRITICAL PROCESS DIED. it then scan and reboot and goes into the BIOS. I get this randomly. this is the fifth time so far. I even did a reset of windows.

Please help

Then event itself:

Description
Faulting Application Path: C:\Program Files\WindowsApps\DellInc.AlienwareCommandCenter_5.2.89.0_x64__htrsf667h5kn2\AWCC.exe

Problem signature
Problem Event Name: MoAppCrash
Package Full Name: DellInc.AlienwareCommandCenter_5.2.89.0_x64__htrsf667h5kn2
Application Name: praid:App
Application Version: 5.2.89.0
Application Timestamp: 5ecea680
Fault Module Name: combase.dll
Fault Module Version: 10.0.18362.900
Fault Module Timestamp: 90957831
Exception Code: 80004003
Exception Offset: 000000000002387a
OS Version: 10.0.18363.2.0.0.768.101
Locale ID: 4105
Additional Information 1: 81f3
Additional Information 2: 81f35c835a3f99618d1ebce634c11168
Additional Information 3: 621f
Additional Information 4: 621fd3bc39c1a66096fdec1f901be4d6

Extra information about the problem
Bucket ID: e1a73e920d0770b2f1e94cfdc54d150f (1290647421038957839)

 

Thank you