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Eoints

updated

6 years ago

E

Eoints

6 Posts

0

343

August 1st, 2020 13:00

Can't leave Dell feedback

Had a Dell Engineer sent out to my house who replaced my PSU, top fan and GPU fan which solved my loud fans issues.

The first time I sent my 3x month XPS Desktop away to Dell Support they were suppose to fix the PSU (engineer confirms they did nothing to it) and over heating 1TB HDD(data was still on it so didn't change that either).  Decided back then to sell my XPS locally and only had purchased the device 3 months before but the Engineer convinced me it should be better with the new parts..it was.

Meanwhile, forgot the previous case I escalated to the forum but decided wanted to leave some feedback mostly negative ofc as now have Intel GPU not found when installing applications. No pop up blockers + tested on 2 diff browsers but same message.

 

'Sorry, our feedback system is currently down. Please try again later.'

 

I thought are actually blocking negative feedback and so contacted my buddy another Dell and he said you can't leave Dell negative feedback only positive..is this correct or should I take my tin foil hat off yet ???

Also learnt you have to copy your post before posting as the website times out after a few mins (bunch of cheap skates)