Dimension HItachi DeskStar Drive failure under warranty BUT NO PARTS AVAILABLE FOR DATA RECOVERY !

They won't say anything. Their responsibility is to replace the drive under warranty, not to data recovery.

Besides that, assuming other users are more diligent about backing up, data recovery is a non-issue. It's an issue only if you're short-sighted enough not to keep backups.

Thanks for the slight.  But you missed the point. It was backed up until a month ago.  That doesn't change the FACT that parts are not available for that drive for ANY data recovery for any failures. I should think that DELL wouldn't sell drives for which data recovery cannot be done - at the buyer's expense, of course when all acknowledge, also that it was it was a mechanical failure. Do you have a reply to THAT ?

Buying the same drive IS part of the solution. The point is that you cannot buy the exact drive. It has to be exact to the level of the MLC for cleanroom extraction.  It cannot be just an HItachi Deskstar with a given model and capacity. The recopvery company reports they cannot GET the same drive in order to do a cleanroom (yes, you are right, it's expensive) recovery --- from conventional (drive) suppliers or from the manufacturer.  The company I talk about has been in the business since 1990 with major federal agencies and private companies including DELL as their customers. I've been told that the exact drive may have only been produced 50 times before something in the heads or drive software was changed.  It would help if someone who understands cleanroom recovery using replacement heads and software and the requirements for same responded here. Note that I said above "IF THIS IS TRUE"...referring to the above... I'd really be delighted to hear from somone who REALLY knows the considerations involved. I understand Hitachis are used in laptops, too, by the way. Thanks. 

Try another data recovery service. I would find it hard to believe that Ontrack can't help you out - it may cost you $5000 or more, but they can recover almost anything from any drive in almost any condition.

Thumbs UP to ejn63.

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Tboy21,

This is a five year old thread. Just thought I'd let you know since you seem to need a clue.