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Driver for 24x Hitachi LG dvd/cd drive (Inspiron 1501, Vista 32-bit)
I restored my sister's Inspiron 1501 to the factory image and installed the hundreds of updates to Vista and now the dvd/cd drive doesn't show up in the device manager. When I put in a dvd, the drive spins and lights up but doesn't read. The original configuration for the notebook's service tag lists the drive as 24x Hitachi LG Data Storage Sullivan/Tobago; the current configuration shows no drive at all. I searched for the driver on the Dell site and found nothing. I also searched the Hitachi and LG sites, and can't find any evidence that they ever manufactured this drive! Google is likewise turning up nothing on the driver for this drive. I have the disk with the originally installed drivers, but of course I can't load from that disk because the drive isn't working. I thought maybe I could do an end run by copying the driver driver disk from my own computer's dvd drive onto a flash drive. I was able to install and run the driver "disk" this way -- but there's no driver for the dvd/cd drive! How do I bring the dvd/cd drive back to life?
osprey4
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April 23rd, 2012 13:00
Hi Rosenlevine,
This is not a driver problem but a registry error. Please try the upper and lower filter trick (link below).
hotrod64
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September 9th, 2012 13:00
Ive had this same problem..i tried lots of drivers, and downloading what ends up to be, pay for driver finders...bahhh thats not your problem..what you need to do is turn off your laptop...flip it upside down ...unscrew the 4 screws under the cd rom area... and there is an important 5th screw located in the middle sunckin hole..use a paperclip to open the rom and gently pull it all the way out...then slide it back in tightly, and reseat it snuggly, and screw the screws back in...when you reboot you mite be in buisness...goodluck bud......it worked for me...
Frustrated Sout
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September 10th, 2012 20:00
I forgot to state this is an Optiplex GX520 that has been refurbished with Windows 7 Home Premium. It currently has a 160gb HDD and everything else is working perfectly.
Used both the Microsoft codecs for Windows 7 and the K Pack codecs which have worked on all other Dells in my home.
Frustrated Sout
7 Posts
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September 10th, 2012 20:00
I used the Fix It... it did detect my drive and did its thing. Asked me to instert a dvd... started with Twilight... moved thru Stargate and onto StarWars. It doesnt read any of these.
It does read program cd and data disk. It did not at first play videos or .avi files. I had to install codecs 3 times for any of these to start working.
I am truly baffled and open to suggestions.
Frustrated Sout
7 Posts
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September 10th, 2012 20:00
I forgot to state this is an Optiplex GX520 that has been refurbished with Windows 7 Home Premium. It currently has a 160gb HDD and everything else is working perfectly.
Used both the Microsoft codecs for Windows 7 and the K Pack codecs which have worked on all other Dells in my home.
osprey4
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34.2K Posts
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September 11th, 2012 07:00
I suspect your DVD laser is bad. Try running the Dell diagnostics from the F12 utility partition. You need to put a disc in the drive in order to perform the READ TEST of your DVD drive.