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hard drive disk failure
Bueno tengo este problema en mi pc desde hace 1 día y no se que hacer (hard drive disk failure & no hard drive found) si alguien me pudiera decir algo me serviría de ayuda. Gracias
Well I have this problem on my pc for one day and dunno what to do (hard disk drive hard drive failure & not found) if someone could tell me something It would help me. thanks
DELL-Sandeep P
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January 28th, 2013 09:00
Hi N44uZ,
Welcome to the community.
Please let us know the model number for the system your using so we can be in a better position to assist you with the same.
Thanks and Regards
Sandeep P
#iworkfordell
N44uZ
3 Posts
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January 28th, 2013 12:00
thanks, it's inspiron 660 windows 8
shesagordie
10 Elder
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46K Posts
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January 28th, 2013 14:00
N44uZ
Assuming that you have the Inspiron 660 Mini Tower and not the 660s Compact version.
When there's a hard drive failure and you have a Dell warranty in effect, contact Dell's Technical Support in your location, for a replacement.
No warranty, you would need to buy a replacement SATA, internal, 3.5" 7200rpm hard drive, up to 2tb in size. This can be purchased from most local, or online computer stores.
After replacing the drive, you would need to reinstall the operating system, from Dell reinstallation disc, followed by installing the drivers, and software.
The procedures for replacing the hard drive are here, in PDF form:
http://support.dell.com/support/edocs/systems/insp660/en/om/om_en.pdf
Bev.
N44uZ
3 Posts
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January 29th, 2013 05:00
yes, i have the warranty ON
Thank you really :)
shesagordie
10 Elder
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January 29th, 2013 07:00
N44uZ
You are welcome.
Bev.