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8735

February 10th, 2018 22:00

Alpha R2, won't start after BIOS update

Went on to Dell driver update site and download latest BIOS which installed OK restart fail with these steps

1. 180w power supply not recognized (rebooted)

2. Restart actually reached the Alienware screen then frozen

3, 3rd attempt power on light just flashes once and nothing else happens

4. Will not  boot from an external drive

Cannot reboot unit is dead and  is only 18 months old.BIOS

Sorry I ever updated the

 

3 Apprentice

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4.4K Posts

February 12th, 2018 15:00

Hi @raycoops,

What was the previous and updated BIOS versions?

4 Posts

March 9th, 2018 04:00

Same happened to me, is there any fix? I don't know the BIOS version it had before :(

4 Posts

March 12th, 2018 12:00

Thanks for your reply! It won't turn ON, light turns on and then it turns offimmediately.

3 Apprentice

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4.4K Posts

March 12th, 2018 12:00

Hi @ChiNexT,

No power at all after BIOS update? or what is the issue exactly?

3 Apprentice

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4.4K Posts

March 15th, 2018 15:00

Try a CMOS reset.

Check the video here.

4 Posts

April 11th, 2018 15:00

Thanks for the reply! I did, and the color of the light changed but the computer still behaves the same. Any other ideas?

 

Thanks again!

 

8 Wizard

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17K Posts

April 11th, 2018 16:00


@ChiNexTwrote:

Same happened to me, is there any fix? I don't know the BIOS version it had before :(


Do as suggested in @RoHe first posts here. If that doesn't work, read the second post and then follow the posted link:

https://www.dell.com/community/Inspiron-Desktops/Inspiron-3650-won-t-restart-after-BIOS-update/td-p/6051343

4 Posts

April 11th, 2018 16:00

Thanks for your reply! The first message link you sent doesn't work, the second it seems to be suggesting the cmos reset which I did but didn't work. It is still under warranty so I guess I'll have to send did it over when I'm back in the US, thanks again!

1 Message

July 20th, 2019 11:00

I’m having the same issue.  I was installing the bios update then it froze.  The it died.  No power at all

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