Unsolved
4 Posts
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784
Area-51m, LCD turned off, will not turn on
My Alienware Area-51m the LCD just turned off and now it won’t function at all. The keyboard is working fine and stuff but the LCD just won’t turn on. I have the power plugged into it and have tried holding the alien button down but nothing is working. For a 2k laptop this is actually stupid, I now can’t use my laptop just because of this.
noyouplease
4 Posts
0
February 13th, 2020 10:00
My Area-51m shutdown because of over heating, which is normal but then I gave it 30 minutes and it still won’t turn on. I’m generally considering moving back to HP because I’m mad.
noyouplease
4 Posts
0
February 14th, 2020 23:00
I bought mine and it was working really good until yesterday, hasn’t even been a year. Literally 7 months and it starts to smoke and now it’s completely broken and I’m going to tell you now, I will not bloody pay to fix it when it literally can’t even turn on.
U2CAMEB4ME
4 Operator
4 Operator
•
6.2K Posts
0
February 15th, 2020 02:00
Welcome to the Dell Community @noyouplease
Service Requests:
https://www.dell.com/support/incidents-online/us/en/19/srsearch?~ck=mn
Warranty Return for Products:
https://www.dell.com/support/contents/us/en/19/article/warranty/Warranty-Return-for-Products
Best regards and good luck,
U2
NOTE:
A Dell representative should contact you???