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tz2000

updated

5 years ago

T

tz2000

1 Message

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84

August 2nd, 2021 12:00

Order Delayed

I've been searching around and it seems like order delays of up to a few months are not uncommon. I placed my order for the XPS 15 on May 10th and the delivery date has been continuously delayed. I've called and emailed them around three times now, and they gave me a delivery date every single time, all of which have passed with no new updates. Last time I called, my order was apparently in production and is expected to be here tomorrow, although I've received no shipping updates. The (very helpful) order status page still says "confirmed" with a delivery date of July 8th. 

 

For people that had a similar experience or bought the same laptop, did your order show up in the end? I expected delays, but this is beyond unreasonable. Should I cancel the order and look elsewhere?