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Akholbrook
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December 10th, 2018 03:00
DDPE 9.2 Unable to reconcile user
Hello all, I have been struggling with DDPE for awhile now. However, now I'm struggling on this part that I just can't seem to get passed. The domain is AD integrated. I was able to successfully add the domain to DDPE and I am able to query users by Common Name, Universal Principal Name and sAM Account Name. I'm also able to query users with wild cards successfully. Once I attempt to add the user (user account scheduled for addition to the domain), it never adds but shows an "Unable to reconcile user" in the logs. Java 8u191 and .NET Framework 4.7.2 are installed. I have add the logs below. I confirmed that I am able to LDAP query with the user account.
jvm 1 | com.dell.ddps.service.admin.impl.AdminServiceAsyncHelper [serviceExecutor-1] - Unable to reconcile user.
jvm 1 | com.credant.ad.common.AdWebserviceException: User not found.
jvm 1 | at com.credant.ad.ldap.Ldap.findBestFitUser(Ldap.java:793)
jvm 1 | at com.credant.ad.ldap.Ldap.findAndReconcileUser(Ldap.java:179)
jvm 1 | at com.dell.ddps.service.admin.impl.AdminServiceAsyncHelper.addUsersAsync(AdminServiceAsyncHelper.java:40)
jvm 1 | at com.dell.ddps.service.admin.impl.AdminServiceAsyncHelper$$FastClassBySpringCGLIB$$be883399.invoke()
jvm 1 | at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204)
jvm 1 | at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:711)
jvm 1 | at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157)
jvm 1 | at org.springframework.aop.interceptor.AsyncExecutionInterceptor$1.call(AsyncExecutionInterceptor.java:97)
jvm 1 | at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
jvm 1 | at java.util.concurrent.FutureTask.run(FutureTask.java:166)
jvm 1 | at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110) jvm 1 | at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603) jvm 1 | at java.lang.Thread.run(Thread.java:722)
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