So i updated one of our units, this is a PS4100. It was updated from 6.0.7 --> 7.1.2. The update went without any issues and the new firmware is running nog for 2,5 days.

Now i got this error message and it seams the secondary controller was crashed:

ERROR event from storage array

subsystem: SP [secondary]

   event: 15.4.10

     time: Sat Feb 21 15:20:17 2015

 

NVRAM contains valid data. This is an EXCEPTION RECOVERY due to an exception on a qrq processor.

-----------------------------------------

ERROR event from storage array

subsystem: SP [secondary]

   event: 15.4.5

     time: Sat Feb 21 15:20:17 2015

 

Saved CPU registers, CPU 4

at 0000000000000000 v0 000000000dae5100 v1 0000000000000000

a0 00000000093adf80 a1 0000000000000002 a2 000000000f16bc2f a3 000000000f16acae

t0 0000000000000001 t1 000000000f810000 t2 000000000000016e t3 000000000f930000

t4 00000000000005bb t5 0000000000000001 t6 000000000db09fa0 t7 ffffffffffffffff

s0 00000000093adf80 s1 0000000004250000 s2 0000000000000001 s3 00000000092e8820

s4 00000000092e889c s5 0000000000000014 s6 000000000f3b18b0 s7 0000000000000020

t8 000000000db09fa0 t9 0000000004152f98 k0 0000000000000000 k1 0000000000000000 gp 000000000802f700 sp 000000000302fb30 s8 0000000000000010 ra 0000000004229a78

-----------------------------------------

ERROR event from storage array san-fks-eq-stor1

subsystem: SP [secondary]

   event: 15.4.17

     time: Sat Feb 21 15:20:17 2015

 

Saved CP0 registers, CPU 4

   badva 000000000f16acae epc 0000000004153128 errorepc 00000000bfc00000

   sr 508000b3 cause 00000010 errctl 00000000 cacheeri 00000000 cacheerd 00000000

   buserr 0000000000000000 cacheerrdpa 0000000000000000

-----------------------------------------

 

After the crash it all seems ok for now. I see that there is one other person having this kind of issue:

 

http://www.vcrumbs.com/2015/02/12/dell-equallogic-ps6210x-controller-failures/

Is it something that will be addressed in 7.1.3? and is this getting a known issue?

I have about 12 units to upgrade and this is just the first one. I think i wait for now.

I did not opened a ticket yet as it just happend.