I'm getting a protected memory access blocked when Dell.TechHub.Instrumentation.SubAgent.exe tries to access \Device\Harddisk0\DR0. Does anyone from Dell confirm that Dell.TechHub.Instrumentation.SubAgent.exe is not a trojan, explain what it does, and why I should give it access to the hard disk.
The Dell.TechHub.Instrumentation.SubAgent.exe is not a trojan or any kind of malicious software. It is a legitimate Dell program that is used for collecting system information and providing support services for Dell customers.
The program is part of the Dell SupportAssist software, which is pre-installed on many Dell computers. Its purpose is to provide real-time system analysis and automatic updates for Dell systems. It also collects diagnostic information that is used by Dell support technicians to troubleshoot and resolve any issues with the computer.
Brad L (retired)
11 Legend
•
2651 Posts
565
0
Posted August 4th, 2023 13:00
Helpful Video:
(edited)
Brad L (retired)